Frequently Asked Questions (FAQs)
How does the rental system work?
There are no expensive up front fees, you will only need to pay a bond, to the value of four weeks worth of rent. This is held at the state bond authority and is refundable at the end of your tenancy.
When you decide to vacate, certain timelines need to be adhered to – depending on your circumstances and the Residential Tenancy Act in the State you live in.
How long would I need to sign a lease for?
Can I get financial assistance from Centrelink?
Can I get assistance with care in the community?
At Ingenia Gardens we do require that you are able to live independently, however if you do have a care assistance package (HAC) in place you can certainly bring this with you when you move into the community. We can also install an emergency call system in your unit should you require it.
Can my family come and stay with me?
At Ingenia Gardens we are happy for your friends and family to come and stay with you in the community. We do encourage that you make the Village Manager aware that you have guests staying, for health and safety reasons.
We also have options available if your family would like to stay at the community in their own unit, and you are welcome to discuss this with the Village Manager.
Can I bring my pet?